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FAQ

General

  • Should I sedate my pet for a flight?

    It is generally not recommended. Most airlines will not accept sedated pets due to health risks. Discuss alternatives with your veterinarian if your pet experiences travel anxiety.

  • Are there breed or species restrictions?

    Some countries restrict certain dog breeds or have rules for exotic pets. For example, Great Britain bans some dog breeds unless exempt.

    Airlines may also restrict breed, size, or species for both safety and legal reasons.

  • Can pets travel together?

    Most airlines allow two pets in the same crate only if they are littermates, under six months old, and under a certain combined weight. Otherwise, pets must travel separately in their own crates.

  • What if my pet goes missing during the trip?

    Before boarding, confirm with the airline that your pet is on your flight, especially during layovers or connecting flights. Always travel with a recent photo of your pet.

    Upon arrival, check your pet immediately and report any issues to airport staff.

  • Does one health certificate work for all countries?
    No. Each country sets its own requirements for pet importation. A health certificate issued for one country may not be accepted by another, even if issued at a similar time. Always check requirements for your specific destination before travel.
  • Can my pet travel through multiple countries?

    If your pet is transiting or stopping in several countries, research import requirements for each country, not just your final destination. Each stop may require its own documentation or restrict certain species.

  • What if my pet doesn’t meet a country’s requirements?

    Your pet may face quarantine, deportation, or be denied entry. It’s essential to meet all entry criteria-regarding documentation, vaccinations, and identification-for a smooth journey.

  • Is it safe for pets to travel in the cargo hold?
    Yes, millions of pets travel safely in airline cargo holds each year. The environment is typically quiet and dim, which can be calming for animals. Most airlines follow strict IATA Live Animal Regulations. Always ensure your pet’s crate complies with airline and international guidelines for comfort and safety.
  • How should I prepare my pet’s travel crate?

    The travel crate must be large enough for your pet to stand, sit, turn around, and lie down comfortably. Container sizes are regulated, so follow airline and IATA guidelines closely. Proper crate training in advance helps your pet feel safer on the journey.

  • Should I feed my pet before travel?

    Feed a light meal and provide water about two hours before travel. Avoid feeding your pet immediately before departure to reduce motion sickness or discomfort. Water is vital and should be accessible or given right up to travel time.